Shipping policy

Thank you for choosing Riwaa! We strive to make your shopping experience as smooth and convenient as possible. Please review our shipping policy for details about order processing, delivery timelines, and shipment tracking.

Order Processing & Delivery

  • Orders are typically processed and shipped within 24 hours after payment confirmation.

  • Delivery times may vary depending on your location and the shipping method selected.

Estimated Delivery Times:

  • Standard Shipping: 4–6 business days

  • Express Shipping: 2–3 business days

Shipping Costs

  • Prepaid Orders: Free shipping and express shipping options are available.

  • Cash on Delivery (COD) Orders: Shipping charges are applicable, and orders are shipped through standard courier services.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation along with tracking details on your registered WhatsApp number. You can use these details to track your shipment through our website or the courier partner's website.

Shipping Issues

In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer support team. We will assist you in resolving the issue as quickly as possible.

Contact Information

For any questions or concerns regarding our shipping policy, please contact us:

Thank you for shopping with Riwaa. We appreciate your trust in us!